21:47
A parent wants lessons for their 5-year-old.
720° BIZ ASSIST · a product of 720DegreeIT (Pty) Ltd
21:47. A customer wants to book. Who’s answering?
720° BIZ ASSIST puts an assistant on your business WhatsApp. It answers questions, takes bookings and sends reminders, day and night, using only what you’ve told it. And you can take over any chat, any time.
No setup fee Pay by EFT or debit order after the trial Keep your own WhatsApp number You run it from your web portal: no app to install
Built on the WhatsApp Business Platform
Built in South Africa
Priced in rand
In your web portalNew bookingMia · Saturday 09:30
In your web portalReminder sentTo Mia’s parent, the day before
In your web portalYou can take overAny chat, one click
B
Bluewave Swim Schoolonline
EXAMPLE CONVERSATION
Hi! Do you have lessons for a 5 year old?21:47
Hi! Yes, our Little Splashers class is for ages 4 to 6, 30 minutes in a small group. Saturday 09:30 has 2 spots left. Shall I book it?21:47
Yes please, her name is Mia21:48
Booked ✅ Mia, Saturday 09:30. I’ll remind you the day before. 🏊21:48
Message
What your customer sees in WhatsApp · example, made-up business
The assistant720° BIZ ASSIST
The product you sign up for: an assistant for your business WhatsApp.
The company720DegreeIT (Pty) Ltd
A South African IT company. Your agreement, invoices and support are with us. Reg 2026/306841/07.
The moment
Messages don’t wait for office hours.
Customers message when it suits them: after work, on a Sunday, while you’re in the middle of a class or a client. Somebody has to answer.
18:05
You’re mid-class and your phone is buzzing.
23:12
Someone just sent a picture of the tattoo they want.
07:20
A customer wants a gel overlay today. Is there space?
That’s the moment 720° BIZ ASSIST is for.
What it does
An assistant that works the hours you can’t.
It runs on your business WhatsApp, day and night, and every chat shows up in your own portal.
Answers day and night
Prices, opening hours, what’s on and where to find you. Answered in seconds, from the information you gave it.
Books them in
It checks what’s free, books the slot, and moves it when plans change.
Sends reminders
A reminder goes out before every appointment. Customers confirm or move it with one reply.
Captures every enquiry
Who asked, what they wanted and their number, saved in your portal so nobody falls through the cracks.
Knows its limits
It only says what you’ve told it. When it doesn’t know, it says so and flags the chat for you.
You can take over
Press Take over in your portal inbox and the chat is yours. It hands back by itself if you forget.
Agreements on WhatsApp
Send a contract and your customer reads and signs it on their phone. No printing, no chasing.
Debit orders, through your own payment gateway
Connect your own payment gateway for debit orders. You approve each batch in your portal, and missed payments are followed up automatically. The money goes straight to your account, not through us.
Your own web portal
Inbox, calendar, customers and settings in one place, in your web browser. There is no app to install. You can read every conversation.
Add-on
Ask about events
Running an event?
Galas, open days and fun runs: a QR-code entry page, entries and payments tracked for you. Ask us about it.
See it work
See it in a conversation.
Pick a business, then tap what a customer might ask. This is what your customer sees in WhatsApp on their own phone. You see and manage the same chats in your web portal, with no app to install. The businesses are made up.
Now you ask
Or chat to the real thing on WhatsApp: 066 095 0501
B
Bluewave Swim Schoolonline
EXAMPLE CONVERSATION
Hi! Do you have lessons for a 5 year old?21:47
Hi! Yes, our Little Splashers class is for ages 4 to 6, 30 minutes in a small group. Saturday 09:30 has 2 spots left. Shall I book it?21:47
Yes please, her name is Mia21:48
Booked ✅ Mia, Saturday 09:30. I’ll remind you the day before. 🏊21:48
Message
What your customer sees in WhatsApp · example, made-up business
How it works
Up and running in about 30 minutes.
Three steps. If you’d like a hand, we’ll do a short call with you.
1
Sign up
Start the 14-day free trial. Nothing to pay to start, and no setup fee.
2
Connect WhatsApp
Give the assistant its own number and connect it through Meta. Your current number stays exactly as it is.
3
Tell it about your business
Add your services, prices and opening hours. Test it in your portal, then switch it on.
A number for the assistantA prepaid SIM is enough. Your own number is not touched.
A free Meta Business accountYou can create it while you connect.
Your services, prices and hoursThe assistant only says what you tell it.
Not technical? That’s fine. Message us and we’ll walk you through it.
Peace of mind
You stay in control.
It’s your business and your customers. The assistant works for you, within the lines you draw.
It only says what you’ve told it
It answers from your information. If it doesn’t know, it says so and flags the chat for you.
You can read every conversation
Every chat is in your portal inbox, so you always know what was said.
Take over in one click
Press Take over in your web portal and the chat is yours. If you forget to hand it back, the assistant returns by itself after a set time.
Your customers’ information stays yours
Each business’s data is kept separate. You remain the owner of your customer information and we process it on your instruction, under a POPIA operator agreement.
You keep your own number
The assistant gets its own number, so nothing changes on the one you use today, and your chat history stays where it is.
You deal with Meta and your payment gateway directly
WhatsApp’s conversation fees are billed by Meta to your business. Debit orders run through your own payment gateway, so your customers’ money goes straight to you. We never hold it.
Who it’s for
Built for businesses that take bookings.
If your customers already message you on WhatsApp and you’re the one answering, this is for you.
Swim schools
Dance studios
Gyms and fight clubs
Tattoo studios
Nail and beauty
Day care and after care
Any business that takes bookings or runs classes
Not for everyone, yet. If your customers don’t use WhatsApp, or you’re walk-in only with no bookings, 720° BIZ ASSIST isn’t the right fit for you just now. But if you’re thinking of starting to use WhatsApp for your business, or of taking bookings, let us know and we’ll help you work out whether it fits.
Pricing
Simple pricing, in rand.
Pick a plan. Try it free for 14 days. No setup fee.
Starter
For solo businesses and small practices.
R499/ month
- Up to 100 members
- Answers questions day and night
- Captures every enquiry
- Appointment reminders
- Your own client portal
Growth
For businesses with 3 to 15 staff.
R1,499/ month
- Everything in Starter, plus:
- Up to 400 members
- Up to 2 locations
- Contracts signed over WhatsApp
- Debit order tools for your own payment gateway (R6 per successful collection)
- Automatic payment follow-ups
- Customer pipeline
- Notify your team about bookings
- Age-based booking rules
Professional
For growing businesses.
R2,999/ month
- Everything in Growth, plus:
- Unlimited members
- Up to 5 locations
- Multiple WhatsApp numbers
- Advanced reporting
- Collections follow-up agent
- A second reminder before every appointment
- Priority support
- Debit order tools for your own payment gateway (R4 per successful collection)
14-day free trialNothing to pay to start, and no setup fee. After the trial you pay us by EFT or debit order, monthly or yearly. Change plan any time from Settings.
WhatsApp’s own feesWhatsApp’s conversation fees are billed by Meta directly to your business, on the card you add to your WhatsApp account with Meta.
Debit orders run through your own payment gatewayThe debit order tools work with your own payment gateway account, in your name, and the money goes straight to you. 720DegreeIT is not a payment provider or a financial services provider. Our fee for the tools is R6 per successful collection on Growth and R4 on Professional. Your gateway’s own charges are separate.
A member is an active customer or client on your books, such as a swimmer, student or regular client. Prices are in rand. VAT is added only once 720DegreeIT (Pty) Ltd is VAT-registered.
About us
Made by 720DegreeIT (Pty) Ltd.
720DegreeIT (Pty) Ltd is a South African IT company. We build and support technology for businesses, and 720° BIZ ASSIST is our assistant for business WhatsApp. When you sign up, your agreement, invoices and support are with us.
The company720DegreeIT (Pty) Ltd
The assistant720° BIZ ASSIST
Registration number2026/306841/07
Based inJohannesburg, Gauteng, South Africa
FAQ
Questions we get asked.
Will it say something wrong?
It only answers from what you’ve told it. When it doesn’t know, it says so and flags the chat for you. You can read every conversation.
Do my customers need an app?
No. They message your business on WhatsApp, the way they already do.
Can I take over a chat?
Yes. Press Take over in your portal inbox and the chat is yours. If you forget to hand it back, the assistant returns by itself after a set time.
Do I keep my WhatsApp number?
Yes. The assistant gets its own number, so nothing changes on yours. A number can be used on the WhatsApp Business app or on a platform like this, not both, which is why we use a fresh one. A prepaid SIM is enough.
What does it cost?
Plans start at R499 a month, with a 14-day free trial and no setup fee. See the pricing. WhatsApp’s own conversation fees are billed by Meta directly to your business. If you use the debit order tools with your own payment gateway, we charge R6 per successful collection on Growth and R4 on Professional, and your gateway’s own charges are separate.
Does 720° BIZ ASSIST collect money from my customers?
No. The debit order tools work with your own payment gateway account, in your name. You approve every batch in your portal and the money settles directly to you. It never passes through 720DegreeIT. We are not a payment provider or a financial services provider.
Is there a phone app for my business?
No. Your customers use WhatsApp, which they already have. You run 720° BIZ ASSIST from your web portal, which opens in any web browser. There is no separate app to install.
What do I need to get started?
A WhatsApp number for the assistant (a prepaid SIM is enough), a free Meta Business account (you can create it while you connect), and your services, prices and opening hours. It takes about 30 minutes, and we’ll do a short call with you if you’d like a hand.
Is my customers’ information safe?
Each business’s data is kept separate. You stay the owner of your customer information and we process it on your instruction, under a POPIA operator agreement. Read our Privacy Policy.
What if I outgrow my plan?
Upgrade any time from Settings. Nothing is a one-way door.
How do cancellations and refunds work?
They’re set out in our Terms and Conditions and Refund Policy, and in the platform’s Terms of Service.
Is this an official WhatsApp or Meta product?
No. 720° BIZ ASSIST is built on the WhatsApp Business Platform and is independent of Meta. WhatsApp is a trademark of Meta Platforms, Inc.
Who is behind 720° BIZ ASSIST?
720° BIZ ASSIST is made by 720DegreeIT (Pty) Ltd, a South African IT company (registration number 2026/306841/07). The company is 720DegreeIT (Pty) Ltd. The assistant is 720° BIZ ASSIST.
Contact us
Talk to us.
Questions before you start, a demo, or help with an account: we’re here. The quickest way is to message the assistant itself on WhatsApp, because it’s also the product.
WhatsApp the assistant066 095 0501Ask it “How does 720° BIZ ASSIST work?”
Salessales@720degreeit.co.za
Supportsupport@720degreeit.co.za
720DegreeIT (Pty) LtdJohannesburg, Gauteng, South Africa
info@720degreeit.co.za
info@720degreeit.co.za
Scan to chat to the assistant. Point your phone camera at the code to open WhatsApp.
Who’s answering tonight?
Let 720° BIZ ASSIST take the next message. Try it free for 14 days, with no setup fee.